by Coen Verheijden | Feb 5, 2025 | ITSM / ESM Solutions
Hyperautomation in ITSM: Revolutionizing IT Service Delivery by 2025 Introduction The IT Service Management (ITSM) landscape is undergoing a seismic shift, driven by the rise of hyperautomation. By 2025, hyperautomation—a combination of artificial intelligence (AI),...
by Coen Verheijden | Feb 5, 2025 | ITSM / ESM Solutions
Bridging ITSM and Cybersecurity: A Critical Need for 2025 Introduction In an era of escalating cyber threats, the integration of IT Service Management (ITSM) and cybersecurity has become a critical priority. By 2025, the convergence of these two domains will be...
